Welcome to Safety Connector!
This page is here to support the safety and wellbeing of you and your loved ones. You can find information about elder abuse, neglect, and exploitation, and connect to local, state, and national services and supports.
You can learn more about what can prevent or lead to elder mistreatment, the types of supportive resources, and more. Scroll down to the ‘Learn More’ section further down this page.
The Safety Connector is a new tool, and we are continuously working to improve the user experience and features. Share your feedback and help improve this tool.
Search By Topic
Are you looking for local resources? Click the icons below and begin your search.
Would you rather talk to a human? Click the live chat box at the bottom right-hand corner of the screen to connect with a 211 specialist or call toll-free 888-992-0959 - both are available 24/7. Please note that 211 specialists are required by law to report known or suspected cases of elder abuse.
What do you think? Share your feedback and help improve this tool.
Learn More
Learn more about how together we can create community connections and access to resources and services for older adults – and for all of us. We’re all aging and we all deserve safe, strong, loving communities.
You can scroll through the headings below, or you can find more tailored information by clicking the different user buttons.
Elder Justice is about creating communities in which older adults are valued and engaged, free from abuse, neglect, and exploitation. We live in an ageist society and ageism fuels all types of elder abuse, by devaluing elders and this is a matter of human rights.
We all need to be able to recognize all forms of elder mistreatment, and know how to support someone we suspect is being abused, or find and receive support ourselves if we experience mistreatment. Following are some resources to learn how.
Elder abuse and how to recognize it - Video
What is elder abuse? - Elder Justice Initiative
Red flags of abuse - Infographic
Bruising in Older Adults: Accidental or from Physical Abuse
Mistreatment of adults with disabilities
Supporting Survivors of Abuse with Disabilities, I-CAN training module
Supporting Survivors of Abuse with Disabilities, I-CAN YouTube channel
Mistreatment of adults with dementia
Mistreatment of African American Elders
Virginia Victims Assistance Network and Helpline
What to do if you suspect or witness elder abuse - Video
Mandatory support: Harm Reduction for Mandated Reporters
Adult Protective Services (APS)
A Day in the Life of an Adult Protective Services Worker - Video
Virginia sexual and domestic violence hotline and resources
Trauma informed care approach to elder abuse - Adult Protective Services
Tips and tools for person-centered trauma informed care in elder abuse
Dementia - Capacity and Abuse Reports
SAGE X HearMe LGBTQ+ App and 24/7 support
‘Signs of Elder Abuse’ factsheet - In English
‘Signs of Elder Abuse’ factsheet - In Spanish
In age-friendly communities people are safe at every age, and have access to the resources and support they need to be safe and well. Learn more here.
Create your own social connection plan
Understanding Social Isolation and How to Stay Connected
National Institute on Aging publications - English and Spanish
Risk and protective factors of elder abuse for community-dwelling minorities - …
Financial exploitation - Elder Justice Initiative
Protecting older adults from fraud and financial exploitation
22 tips for seniors to avoid scams
Phone scams: what you should know
Internet Crime Complaint Center (IC3)
Medicaid home and community-based waivers
Virginia Insurance Counseling and Assistance Program (VICAP)
Advance Directive Registry to securely store documents
Decision-making ability and risk of elder abuse
Options in Virginia: Choices less restrictive than guardianship
Guardianship: Case study and red flags for abuse
Information for Virginia Guardians and Conservators
Supported Decision Making - frequently asked questions
Long-term care Ombudsman program - What you must know
Find information on how to be an effective caregiver while also taking care of yourself.
Find your local Area Agency on Aging
The National Council on Aging - resources for older adults, caregivers, profess…
Caregiving - Tips and Information
Family Caregiver Support in Virginia
The Virginia Caregiver Coalition
"Do You Care Challenge" - caregiver simulator
Tips on Long Distance Caregiving
Safety Connector Resources
The services listed here are safe places to start connecting with the supports available for you. You are not alone.
Note: Some agencies may involve first responders, like fire, emergency, medical services, and police in emergency situations.
Area Agency on Aging (AAA) Planning and Service Areas
Find your local Area Agency on Aging (AAA) to access a range of services for all older adults.
- Website: https://www.vda.virginia.gov/aaamap.htm
Adult Protective Services
To report suspected adult abuse, neglect, or exploitation, call the 24-hour,
- Toll-free hotline: (888) 832-3858.
- Website: https://www.dars.virginia.gov/aps/AdultProtServ.htm
Virginia Lawyer Referral Service
Access low-cost consultation ($35 for 30 minutes) with practicing members of the Virginia State Bar.
- Metro Richmond: (804) 775-0808
- Toll-free number: (800) 552-7977
- Website: https://vlrs.community.lawyer/
Mental Health America Virginia
Peer recovery specialists available to listen and offer non-judgmental support and resources for mental wellness.
- Toll-free warm line: 1-866-400-6428
- English Services: Mon- Fri 9am-9pm | Sat-Sun and Holidays 5-9pm
- Spanish Services: Fri-Sat 5-9pm
- Text or Chat Servies: 5-9pm Wed-Sat
- Website: https://mhav.org/wp-content/uploads/2021/05/MHAV-Peer-WL-flyer-rev.-May-2021-1.pdf
Office of the State Long Term Care Ombudsman
Advocacy, information, and assistance for older adults receiving long term care services.
- Toll-free number: (800) 552-5019
- Website: https://www.elderrights.virginia.gov/
National Elder Fraud Hotline
A free resource created by the U.S. Department of Justice (DOJ), Office for Victims of Crime for people to report fraud against anyone age 60 or older.
- Toll-free: 1-833-372-8311 10 a.m. - 6 p.m. ET Monday - Friday
- Website: https://ovc.ojp.gov/program/elder-fraud-abuse/national-elder-fraud-hotline
The Directory of Crime Victim Services
Helps users locate victim services in the United States and other countries
- Toll-free number: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)
- Website: www.ovc.ojp.gov/directory-crime-victim-services
- Email: askovc@ncjrs.govearch
988 Suicide & Crisis Lifeline
Provides 24/7/365, free and confidential support for people in distress, suicide prevention, and crisis resources for you or your loved ones, and best practices for professionals.
- Toll-free: 988
- Website: https://988lifeline.org/talk-to-someone-now/
911 Emergency Dispatch
In an emergency, dial 911 from your phone immediately. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.
- Toll-free: 911
- Website: https://www.911.gov/
Create your Virginia Easy Access profile to save helpful links for later.
The Safety Connector was supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of multiple financial assistance awards totaling roughly $316,000 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS or the U.S. Government.